- 10 years of service
- $0.8B+ in assets
Keeping members ahead of the curve
The name “4Front Credit Union” is no accident. This Michigan-based institution pairs leading-edge technology with true relationship banking to help members lead their best financial lives and stay at the forefront of innovation. 4Front serves their members—many of which are blue-collar families and small businesses—with purpose and intention. They formed an Innovation Committee that unites executives and front-line employees to prioritize member needs, and they even host a podcast that supports financial literacy. It's with this commitment that 4Front is making a meaningful difference in Michigan. Because as they say, “Community is the best investment we can make.”
Why 4Front banks on Q2
To modernize their offerings
4Front’s Q2-powered digital banking platform enables them to quickly deploy the features their members expect. And when it comes to staying ahead of the curve, 4Front doesn’t just pay mind to what’s happening in financial services—they aim to match the experiences of top brands outside of their industry too. With Q2’s help, 4Front is delivering on this goal with an intuitive, engaging digital banking experience that garners more than one million logins per month.
To empower their members
4Front uses Q2 technology to empower their members to make better financial decisions and remove friction from their digital experience—whether it’s adding financial wellness tools to their members’ dashboards, offering digital financial literacy programs, or making self-service available for routine tasks like locking and unlocking credit cards or transferring funds across accounts.
- $10M increase in monthly loan applications
- $5M in loans generated
- 1 minute (or less) loan approvals
- $5M in annual loan growth
- 1M+ monthly logins
Q2 is not a vendor to us. They are very much a strategic partner. And one that we rely on 24 hours a day, every day of the year.
President & CEO
To move quicker, smarter, and more competitively
The openness of the Q2 platform makes it simple for 4Front to offer third-party services directly within their digital banking environment—such as SavvyMoney, for example, which gives members real-time access to their credit scores while equipping 4Front with analytics that help them understand their members’ financial health. And fintech tools like QCash enable members to borrow money and have funds deposited into their account in less than a minute—so far generating $20 million in new loans for the credit union.
For a deeply collaborative partnership
4Front looks to Q2 as a strategic technology partner. And since their needs influence many of Q2’s decisions, the partnership goes both ways. In fact, when Q2 first launched their fintech partner ecosystem, 4Front played a big role in recruiting fintechs they saw as critical to a financial institution’s success. This not only speaks to their commitment to innovation from the get-go, but also the value of the partnership they share with Q2.
Tools for success
Q2 helps 4Front Credit Union remain at the forefront of innovation with solutions like:
Q2 Innovation Studio
4Front uses Q2’s open innovation framework to stay ahead of member expectations and deepen trust. With pre-built fintech integrations like SavvyMoney, members gain visibility into their full financial lives—helping them budget, save, and borrow all in one place while 4Front earns the first opportunity to serve more of their needs.
Q2 Marketplace
By offering access to proven fintech tools directly within digital banking, Marketplace helps 4Front remove friction and make banking “darn near invisible.” Members discover relevant, ready-to-use solutions—from credit monitoring to small-dollar lending—without ever leaving the platform.
Q2 SDK
With Q2’s award-winning Software Development Kit (SDK), 4Front builds and launches new capabilities faster than ever—reducing development timelines from years to months. The SDK’s flexibility enables deep integrations, seamless experiences, and innovation at the speed members expect.
Q2 Certified Developer Program
4Front has embraced Q2’s Certified Developer Program to move from fast follower to leading-edge. Partnering with Tailwind, a Q2-certified developer, 4Front delivers custom functionality without needing in-house developers—accelerating projects from backlog to market in weeks.