• 5 years of service
  • $1.3B+ in assets

Driving change in financial services

Since their founding by Austin-area IBM employees in 1967, doing things differently has been engrained in Amplify’s DNA. They bring a software company-like discipline to understanding and defining their membership, all so that they can do what’s right to better serve them. Yes, Austin has its tech demographic, but it’s also home to financially vulnerable communities who seek the economic freedom to enjoy all that Austin has to offer. For this community-focused credit union, innovation is bigger than simply launching new digital products—it’s about unleashing their creativity for the greater good.  

Why Amplify Credit Union banks on Q2

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To meet every member’s needs with one unified platform

With Q2, Amplify has a unified digital banking platform that enables them to seamlessly deliver personalized experiences to every member—whether it’s a teen opening their first savings account or a large business with continued growth in the cards. Plus, with the flexibility of their open platform and access to Q2’s fintech partner ecosystem, they can quickly introduce new offerings as members’ needs change.  

To make life in Central Texas more affordable

Seeing how Austin’s rising cost of living was impacting their members, Amplify launched 100% fee-free banking—and their partnership with Q2 helped make it possible. Since launch, they’ve saved members an estimated $5.1 million in checking fees while driving a 23% increase in the open rate of new checking accounts. They also saw a number of members deposit more funds following the launch, and those that do go into overdraft recover more quickly and successfully.  

amplify-support
Amplify both serves and volunteers with Good Work Austin, a nonprofit that supports Texas food workers and businesses.
  • 10% fee-free consumer and commercial banking
  • ~5.1M put back in members’ pockets
  • 10% increase in new checking accounts
  • 5% higher average balances after eliminating fees

To help local businesses thrive

In addition to their consumer focus, Amplify’s core digital banking platform empowers them to serve a broad spectrum of businesses, which is necessary for Austin’s diverse entrepreneurial scene. As the first financial institution to do it, they now offer free commercial banking to their members as well—helping local nonprofits like Good Work Austin make every cent count while deepening their relationship with Amplify.  

“In Q2, we have found an ally—even an accomplice—in our never-ending effort to be the best financial institution in Texas.”  

Stacy Armijo
Chief Experience Officer

Q2 is not a vendor to us. They are very much a strategic partner. And one that we rely on 24 hours a day, every day of the year.

Brad Tidwell
President & CEO

Tools for success

Q2 is helping Amplify better serve individuals and businesses in Central Texas with solutions like:  

Q2 Innovation Studio

Q2 Innovation Studio gives Amplify the customization and flexibility they need to bring their digital banking experience to the next level—including seamless integration of third-party solutions like Glia for advanced chat support and Plaid for quick and easy external account linking. 

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Q2 ClickSWITCH

With ClickSWITCH, members switch their direct deposits and recurring payments to Amplify in just 90 seconds. No more sending updated paperwork to multiple organizations and banks.  

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Card Management

With Q2’s suite of personalized card management capabilities, Amplify’s members control when, where, and how their debit card is used. Features like real-time transaction notifications and in-app card pausing keep their funds safe and their minds at ease.  

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