- 10 years of service
- $1.1B+ in assets
Serving an increasingly diverse customer base
What do a military family in Newport News, a fintech startup in Richmond, and a commercial fisherman in the Northern Neck have in common? They can all count on Chesapeake Bank—a proudly independent Virginia institution since 1900—to meet their unique banking needs and help their communities succeed. For 125 years, their focus on putting people first has never wavered, but they have changed with the times to meet the evolving demands of their customer base. With the power of digital, Chesapeake can keep doing what’s made them so special to their communities for over a century—being “people people, not a bank bank.”
“Q2 has supported us in so many ways, the technology frees us up to focus on the human side of the business.”
Vice President, Product Manager
Why Chesapeake Bank banks on Q2
To meet customers where they are
Whether it’s a rural retail customer relying on the Chesapeake mobile app because of poor Wi-Fi, or an urban business requiring advanced payment processing services, Chesapeake Bank is committed to offering the right technology at the right time—and their partnership with Q2 helps them do it. Take W.E. Kellum Seafood, for example, a local oyster farming business that’s banked with Chesapeake since 1948. And Chesapeake has served their needs through every stage of growth—from humble beginnings with a $500 line of credit to $23 million in annual revenue today.
To enhance their agility in serving customer needs
Their flexible digital banking platform—paired with the ability to quickly integrate the latest fintech solutions through Q2 Innovation Studio—helps Chesapeake meet a wide range of customer needs. In the past, a customer requiring a niche business banking capability might need to look outside of Chesapeake Bank. But with Innovation Studio, they can rapidly integrate new solutions rather than build them from scratch. With this kind of agility, Chesapeake’s offerings are just as diverse as the segments they serve.
- 10% asset growth from 2019 to 2024
- 100+ employees
- 10 retail branches
To grow their relationships—and their business
It comes as no surprise that Chesapeake has grown their assets by 61% in just the last five years. While their digital banking technology is an essential component of this success, perhaps one of the most important pieces is that it lets Chesapeake focus on people even more.
To compete with larger banks
With capabilities on par with the largest national banks, Chesapeake is now attracting large commercial customers—all while maintaining their focus on locally-grown relationships and people-first service.
Q2 is not a vendor to us. They are very much a strategic partner. And one that we rely on 24 hours a day, every day of the year.
President & CEO
Tools for success
Q2 helps Chesapeake Bank celebrate their legacy of great service and independent community banking with solutions like:
Q2 Innovation Studio
Chesapeake Bank appreciates Q2 Innovation Studio’s robust developer suite and fintech partner ecosystem for many reasons, but especially because it allows them to quickly test and scale new digital tools without having to build one-off solutions that miss the mark.
Q2 Digital Banking Platform
Chesapeake Bank chose Q2’s unified platform to serve a broad set of business customers. With their robust commercial suite, they’ve been able to move up-market and grow deposits while providing tailored experiences to the business owners and operators in their communities—such as W.E. Kellum Seafood. The breadth and extensibility of the platform has allowed their commercial banking team to focus on personal interaction, helping them grow these relationships even more.
