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The Race is on to Upgrade Digital Banking for Businesses
Digital adoption is a key indicator of primary FI status. Important findings to consider from the Javelin Small Business Digital Banking Scorecard:
- Personalization matters : Cash-flow projection ranks near the top of the list of desired digital banking features. In fact, 72% agree that it is important or extremely important.*
- Position Your FI as a Financial Hub: Business owners are more digital savvy than ever, 70% indicate a preference for using online or mobile banking to handle day-to-day transactions and financial management.*
*2022 Small Business Digital Banking Vendor Scorecard from Javelin Strategy & Research.